FAQs

Q?

Is it possible that we do destination services part ourselves?

A.

We can offer partial services by the request of client.

Q?

What is Door to Door services?

A.

Door to door services includes packing and pick up from residence in Origin country, all documentation, handling, formalities and delivery to residence in Destination country.

Q?

What is the best method for sending of shipment?

A.

Usually sending by air is the best method for shipment with volume less than 4cbm. More than that can be send via sea or road.

Q?

Are LCL services available from Iran?

A.

Unfortunately no LCL services are available from Iran!

Q?

What is the tariff for packing charges?

A.

Packing and handling charges calculated per cubic meter. By the request of client, wooden lift vans can be made for shipment and it has additional cost.

Q?

Which size of container or truck is needed for my shipment?

A.

For road shipments, Tent truck will be used with space of 88 cbm of goods

For sea shipment following will be used :

  • 20 ‘ container with space of 28-30 cbm of goods
  • 40 ‘ container with space of 58 -60 cbm of goods
  • 40 ‘ HC  container with space of  68-70 cbm of goods

Q?

How many cbm of goods can be send by air?

A.

Air Lift Vans will be made for sending of air shipments, each 3.5cbm of goods can be fitted in 1 air lift van.

Q?

What is the best packing method for items like Piano , stone or glass screens?

A.

We will wrap sensitive items with bubble plastics and papers, then put them inside wooden frames and crates.

Q?

Is insurance available?

A.

We arrange for a normal transportation insurance for all our shipments. By the request of client, An Iranian insurance is also available with specified terms and conditions.